Staff & Volunteer Training
Training Procedures and tailored guides will help the staff or volunteers represent the club the way it should be. Each club has different selling points, do you know yours?
When people call, email or walk in the door; the way people are greeted helps determine the outcome of their interaction. Was it enjoyable? Will they be back? Will they recommend you to their friends and family?
We understand the nature of a sporting club, it's different to a pub or a bar - have your customers see the difference.